Job Description :
The IT Portfolio Service Delivery Manager is responsible for implementing practices within the IT Project & Portfolio management community and monitoring Project Portfolio reports which go upstream to the senior IT Leadership, and via the Demand & Supply Managers, PMs and Service
Delivery Leads across all IT Units. Champion governance and delivery project process improvement
This position has a Global, cross-divisional, cross-functional scope responsible for managing and maintaining Project and Portfolio Practices including ITIC, Budget, Demand, Forecast etc. This includes establishing and monitoring metrics of practices, all operational activities to support practice
Executing the portfolio investment reviews (ITIC) and driving roadmap of process. Includes creation of bi-weekly portfolio reports to the CIO and his directs on portfolio trends and spend. Responsible for all aspects of the portfolio investment reviews, including all preparation and follow-up work.
Use metrics and tools to create the story of overall delivery health of the tech organization
Support senior leadership and business partners in documenting the yearly tech roadmap
Assure Portfolio aligns with finance and strat/budget processes
Managing the Annual Project Portfolio Process
Communicating Process and Portfolio changes to IT Functions
Assessing Portfolio Changes
Managing Process in close liaison with Finance
Lead the identification and implementation of the project management processes, methods, tools, guidelines and standards in order to support all project teams and stakeholders to ensure high probability of successful project delivery
Lead and manage the PMO partnership with a IT Functions to deliver their portfolio
Responsible for collecting and implementation of feedback from the functions for the practice
monitoring, measurement and steering of the execution activities across IT (i.e. metrics definition, monitoring and analysis of practices execution.
Designing requirement and working with IT Functions to ensure practices are well communicated and understood. Facilitate PMO stakeholders and leadership toward consensus around the mission and vision of the PMO organization
Review Portfolio forecasts, demand, assess portfolio value
SKILLS:
Degree in Information, Computer Science or Life Sciences desired
Proven portfolio management knowledge and project management experience (7 years min)
Proven experience in project budgeting with experience in project financial processes and systems
Strong analytical skills and high degree of detailed oriented working style
Excellent interpersonal (verbal and written) communication skills to support working in project environments that includes internal, external and customer teams.
Fluent in English – oral and written
Extremity strong process creation and ownership experience
Ability to manage multiple priorities and assess and adjust quickly to changing priorities
Experienced IT Portfolio leader with global experience who has managed global teams and can work with senior IT Leadership
Comfortable working in a global, multi-cultural and matrix environment with teams not co-located.
Experience with Clarity or similar PPM tools, Excel, macros; strong presentation skills
Self-starter, hands-on, strong team player, flexible.