Job Description :
Dear Candidate,

Please send your updated resume while applying for this role.

Position details-
My direct end client
Position: Director - IT Problem Management
Location: Falls Church, VA
Fulltime/ Permanent/ Direct Hire position
Compensation: Base salary + Bonus + Full benefits + Relocation

*Need a candidate who has led/run a problem management department.
*Experience running/ leading or acting as a driving force for Problem Management function in IT department.
*Strong root cause methodologies experience.
*Strong in ITIL - Incident Management, Problem Management, Change Management, and operational analysis and design.
*Identify Key Performance and Key Risk Indicators and associated metrics to measure IT effectiveness in mitigating IT Risk.

Client : Confidential