Job Description :
The Analyst, HR Technology provides primary support to development, maintenance and upgrades of PeopleSoft CRM and support to development and maintenance of PeopleSoft HR. This is accomplished by gathering requirements, conducting analysis, modifying configuration tables and coordinating with various internal and external customers. The Analyst, HR Technology is responsible for administering security in various HR applications, performing regular application security audit reviews and maintaining relationships with audit teams – internal and external. Analyst, HR Technology supports other HR applications, as additional resources may be required.
Additional Job Details:
B.A./B.S. Degree PeopleSoft HRMS 9.2 or 9.1 Functional resource will be working on mass loads and assisting with daily operations. Technical resource will be working on interfaces and assisting with daily operations. Mass loads Trouble shot issues related to interfaces Setup and configuration. 2 years PeopleSoft HRMS 9.1 or 9.2 functional resource 5 years PeopleSoft HRMS 9.1 or 9.2 technical resource.
Essential Job Functions:
- Provide functional and systems assistance for PeopleSoft Customer Relationship Management (CRM) and HR Technology applications.
- Create written functional specifications for production support development and act as a testing resource for production support maintenance requests and issues that arise for PS CRM and HR application security.
- Partner with and advise the development team on CRM and security related issues and potential solutions.
- Responsible for creating and executing test scripts to resolve production issues.
- Serve as an escalation point for advanced system/technology issues to determine root cause analysis, identify and implement potential solutions for PS CRM and application security.
- Serve as a HR Functional Team Subject Matter Expert providing knowledge regarding PS CRM and application security.
- Provide ad-hoc report assistance using PeopleSoft query tool and SQL to assist HR Technology leaders, auditors and end users for requests relating to PS CRM and Security.
- Responsible for administering security for PeopleSoft HRMS, CRM, OBS, BrassRing and RMS by approving security requests, setting up new users, and answering security-related questions.
- Responsible for analyzing security mass change requests, identifying and modifying PS configuration tables, communicating impacts to HR Business Partners, and partnering with various teams to determine a project timeline.
- Responsible for configuring PeopleSoft HRMS and CRM security module tables to meet user requests or organizational changes.
- Participate as a system testing resource as needed for various HR Technology projects.
- Perform other related duties as assigned by management.
Required Qualifications:
- Understanding and demonstrated application of Software Development Life Cycle (SDLC) and project methodology.
- PeopleSoft HRMS experience with version 9.1 or higher.
- Thorough knowledge of PeopleSoft Customer Relationship Management (CRM) and Security applications including solid work experience to support modules.
- PeopleSoft Query tool and SQL experience.
- Ability to adhere to established processing timeframes and make decisions independently.
- Experience in data mining and analysis.
- Experience in continuous process improvement, including technology upgrades and implementation.
- Strong analytical capacity and communication skills.
- Ability to effectively interact, partner and influence staff in various levels of the organization.
- HR Technology Help Desk knowledge / experience.
- Strong organizational skills and orientation to detail.
- Strong customer service orientation.
- Strategic thinking skills with demonstrated experience developing and implementing solutions to issues.
- Strong facilitator, skilled at leading projects and initiatives.
- Demonstrated proficiency in Microsoft Word, Excel and PowerPoint.
Education:
- Bachelor''s degree (B. A./B. S from four-year college or university; or equivalent training, education and experience.