Job Description :
Greeting!!

Please go through the requirement and let me know if you are interested.


Role: PL SQL Developer
Location: Greensboro, NC
Duration: Fulltime
Interview Mode: Telephonic/Skype



Job Description

Associate should have good experience in Incident management, problem management, handling critical customer calls, resolving abends (batch and non-batch
Knowledge of ITIL Service Lifecycle phases, framework, and best practices
Hands on experience in tracking the KPIs and preparing Weekly/Monthly/Annual operations reports
Technical skills –SQL, PLSQL and
Domain exposure to Life & Annuities, Retirement plan services and Group products
Awareness of Service Now tool is desired