Job Description :
IDEALFORCE has a CONTRACT position available immediately for a PC Tech to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.

Job Responsibilities:
Analyze and troubleshoot hardware and software issues concerning individual PC and thin client machines used by the agency.
Assist in maintaining physical inventory of agency hardware and software.
Provide direct 1 to 1 personal training in use of hardware/software with users as needed.
Assist agency business units with recommendations concerning hardware/software required to accomplish unit''s mission.
Work with Microsoft System Center Configuration Manager to manage PC’s, build PC’s and deploy enterprise software.
Tracking and reporting progress on all assigned projects.
Provide second level support to users through the AHCCCS help desk system.

Enterprise PC hardware architecture and operation
Enterprise PC software/OS instillation, troubleshooting and operation
Printing/scanning (document imaging) concepts
Wide and local area networks concepts
Enterprise PC security concepts
Develop end user documentation and training materials
Knowledge of supporting a Citrix XenApp/XenDesktop environment (nice to have)
Ability to prepare software deployment packages for Microsoft System Center Configuration Managernice to have)
Ability to support an enterprise enpoint protection systemnice to have)

Additional Details for this Position:
- In-state travel may be required. Will require to clear driver''s license record checks, must maintain acceptable driving records and must complete any required driver training.
- Consultants may be required to use their own transportation as well as maintaining valid motor vehicle insurance; however, mileage will be reimbursed.

Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability.

Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.