Job Description :
Oracle/SQL DBA

Need USC on our W-2
Background: Additional backgrounds screens with the State will be required; details pending (likely fingerprinting)

The candidate would be responsible for:

High level technical resolution for incidents received from phone calls, emails or automated ticketing system during specific shifts.
Respond to telephone calls, email, instant messages and assigned tickets from customers, Assigned work orders / incidents to appropriate support teams and follow up until closure.
Evaluate Root Cause analysis, looking for permanent fix, and preventive steps.
Automation View (preferably script ability – PowerShell/shell script)
Provide client advisory on Database Technology, Architecture and best practices
Install, patch update and Upgrade Oracle & MSSQL Databases
Learn new versions and provide guidance on migrations and new Standards
Desired Skills
Should have excellent communication skills and excellent customer interfacing skills.
Should have a minimum of 5+ yrs. of relevant experience in Oracle Support for mission critical Environments
Management and Database Security Administration.
Ability to understand Customer issues very quickly based on gathered information and provide fixes and workarounds.
Strong Knowledge on Oracle and MSSQL Databases
Excellent Knowledge and real time experience on Database Monitoring.
Troubleshooting Oracle issues.
Perform activities related to install, configure and managing Databases.
Perform Database performance tuning and capacity planning.
Setting up and testing new Databases.
Good knowledge and real time experience on Relational Database Management System (RDBMS),
Writing Database documentation, including Data Standards, procedures and definitions.
Controlling Database Access permissions and privileges.
Developing, Managing and testing Database backup and recovery plan.
Working closely with IT project managers, database programmers and multimedia programmers;
Knowledge on Database Disaster Recovery procedures.

Desired Technologies:

Oracle DB 11g/12c;
MSSQL Server