Job Description :
1. Development experience using Genesys Suite of technologies with specialization in Genesys Framework is a must. ( Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace, Genesys Eservices

2. Proficient in tools like Composer ,Eclipse, IRD (Interaction Routing Designer) , CCpulse , GAX (Genesys Administrator Extension), GA(Genesys Administrator) & Kazimir.

3. Database knowledge pertaining to SQL and Cassandra

4. Experience in production support of IVR applications with VXML and Java (Nuance Development Framework / Voice Portal preferred)

5. Strong working knowledge of deploying applications on WebSphere and Tomcat.

6. Computer Telephony Integration (CTI) experience with Genesys SIP platform a PLUS

7. Core java + REST/SOAP automation and development

8. Experience working an Agile environment

Please send me resume at srinivasatiitsolutionsincdotcom for immediate consideration