Job Description :
1. The support team works on SWP Support and Maintenance items.
2. They analyze defects along with dependency work that are outside the expertise of an agile team, and provide support to all the Agile teams that are working on an active PSI.
3. Support is responsible for all environments outside of Production.
4. They work with the agile cadence adhering to the timelines we are given, and deliver items outside of the PSI boundaries.

The type of technical people they look for should ideally have some exposure in working in a support type environment where they have done analysis of defects assigned to them as well as fixing those issues as well.

PLSQL Skills:

Writing queries to fetch data and knowledge on basics (like Oracle Table. Structures/DMLs/DDLs, Views, Synonyms, Triggers, Index etc It would be an added advantage if he/she has worked on PLSQL programming (Packages/Procedures, Functions & Triggers) and performance tuning as well.

Nice to Have Application DBA Skills:
A plus to have knowledge with Oracle 11g/12c database administration, OEM, GoldenGate experience.
             

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