Job Description :
We are looking for a senior level Oracle Cloud Functional Support Lead. This key role is an integral part of our national Oracle Managed Services practice supporting Oracle Cloud Implementations. The job involves supporting Oracle Cloud Financials and Procurement applications.

Responsibilities:
Consult on organization''s managed services engagements related to cloud implementations
Be a point of contact to client’s process leads and management to manage application and process issues
Support period end processes related to Financial Closing, Costing and Variances
Publish Weekly and Monthly status reports to the client and organize status calls
Coordinate efforts between onsite and offshore team
Work directly with client’s SMEs to resolve help desk issues
Work with Oracle to resolve service requests
Create and update test scripts needed for functional and technical changes
Maintain system related processes and documentation and suggest changes to procedures
Assist with continuous process improvement and provide insights into best practices
Provide assistance in key system processes (i.e. process of monthly closing of sub-ledgers, Revenue Recognition, sub-ledger accounting, budgeting
Serve as SME to 3rd party development partners
Monthly / Emergency Patch testing
Complete 1st round of functional testing for month patches
Support clients SMEs in 2nd round of monthly testing
Assess impact of patches on training, interfaces, processes
Validate patches have properly moved to production
Quarterly Patch testing
Complete 1st round of functional testing for quarterly patches
Perform gap analysis
Assess impact of patches on training, interfaces, processes,
documentation, etc. Make recommendations for adoption of new or changed functionality.
Support clients SMEs in 2nd round of monthly testing
Validate patches have properly moved to production
Training Support
Refresher training for SMR and key IT staff
Maintain training materials. Update as necessary based on patches, change in process, etc.


Experience:
Prior experience leading or managing projects
Minimum 6 years of experience as Oracle Financials consultant with 2-4 years of experience in implementing or supporting Oracle Cloud ERP and upgrades (Release 13 upgrade experience is preferred)
Experience of implementing ERP Financials solution in a manufacturing/supply chain industry is preferred
Experience in re-architecting solution, suggesting continuous improvements with pros and cons analysis
Experience with monthly and quarterly patch testing/issue resolution, perform impact analysis and testing
Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing
Assist clients with business requirements and suggest changes for process improvements
Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing
Produce end-user and technical documentation and facilitate knowledge transfer.
Able to work in a fast-paced environment with a diverse group of people
Adapt to new projects quickly with a can-do, jump-right-in attitude
You thrive in organizations that constantly adapt and evolve.
Travel is part of the gig, sometimes less, sometimes more, and you’re okay with that.
Change is not a scary word to you. You thrive in organizations that constantly adapt and evolve.
You have a passion for what you do and a sense of urgency to get it done!
             

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