Job Description :
Role name: Consultant
Competencies: Oracle 10g ECM (Enterprise Content Management)
Experience (Years): 4-6
Location: Marlborough MA


Description:
i. BS/MS in Science/engineering or an equivalent combination of education or experience
ii. Experience in ECM tools like Documentum, Veeva, fileNet or Open Text
iii. Good understanding of Oracle PL/SQL
iv. Experience in installation and configuring of application and webserver using IIS
v. Knowledge of Pharma domain, specifically R&D
vi. Trained and qualified for GxP Computerized Systems administration


Additional Description:
i. Resolve incidents and service requests within agreed SLAs
ii. Complete service requests within agreed SLAs
iii. Co-ordinate with business users and functional analysts to understand and validate requirements for system upgrades and/or enhancements
iv. Perform root cause analysis for frequently occurring issues and work with cross-functional teams / vendor to ensure quick resolution
             

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