Job Description :
Location – Denver, CO
· Role – Nice implementation engineer
· Years of experience – 5 to 8
· Responsibility:
Basic understanding of Contact Center Telephony Architecture, Standards and Practices is required.
Instructor level usage of the NICE application required.
NICE Call Recording Certifications and a demonstrated Implementation, Integration and Migration are desired.
Experience with Web applications and Call Center Data requirements are required. Project life cycle experience is a must.