Job Description :
POSITION: Network Voice Engineer
LOCATION: Orlando, Florida
DURATION: 12+MONTHS
JD
Position Purpose
The Unified Communications & Collaboration Engineer will work in a variety of complex enterprise environments including but not limited to Cisco Unified Communications Manager, Cisco Unity Messaging, Cisco Unified Contact Center, Cisco WebEx, Microsoft Lync, Microsoft Office 365, Microsoft IP Telephony, Audio and Video Conferencing as well as Polycom video conferencing room systems and managed video conferencing bridging services.
Individual will be responsible for developing overall UCC strategy and driving adoption across the organization.
Major/Key Accountabilities
Subject matter expert for unified communications initiatives
Collaborate with Enterprise Architecture team to develop long term UCC strategy
Ensure on time and on budget completion of project initiatives
Researching and developing innovative solutions around unified communications (white papers, case studies, etc
Promote the use of collaboration tools across the enterprise
Measures
Continual advancement of technology being leveraged by employees
Increase in collaboration across the company
Service Delivery Satisfaction Scores
Meeting Project goals, deliverables, timelines and budgets
Authority/ Decision Making
Development of roadmaps, strategies and architectures
Key Contacts
Director, Global Network Services and networking staff members
Enterprise Architects
CIO/IT VPs/Directors of IT
Non-IT business leaders and employees
Suppliers of UCC technology (Microsoft, Cisco, Polycom)
3rd party service providers
Qualifications
7+ years of IT experience
5+ years of telephony, IP Telephony and Unified Communications
Project related experience in the planning, design, rollout and support for mid - large enterprise unified communications initiatives
In-depth experience with multi-site, IP telephony and unified communications rollouts and migrations
Experience migrating/integrating legacy PBX infrastructure to unified communications