Job Description :
Title: Network Tools Administrator/Engineer
Location: Celebration, FL
Duration: 12+ Months Contract
Top Skills required:
Network Tools Administrator – Key skills: Sev 1 and Netcool
This is a person who is knowledgeable on the front-end (Building reports from Seg 1) and Back-end (Upgrades and coding)
PLUS: Splunk and Solarwinds
Here is full description.
Responsibilities
Process Execution & Improvement - with thorough understanding of technology assets/environments/services, business needs and SLAs, support the creation, revision and implementation of monitoring tools, processes and reports. Regularly review and identify process improvement opportunities and implement changes in collaboration with process owner and other technology functions. Adhere to established processes, tools and methodologies.
Service Design & Continuous Improvement - engage in establishment of infrastructure and service availability, reliability and maintainability requirements. Review physical and logical configuration plans and provide feedback to applicable team to address gaps or opportunities. Ensure effective hand-offs with appropriate technology function(s
Monitor & Alert - monitor assigned environments, technical assets and/or services for behavior or performance outside of standards or SLAs. Alert appropriate team (per process) when a threshold has been reached or a change/failure has occurred. Provide advice and guidance to others in monitoring and analysis of assets, systems and services.
Data Collection, Tracking & Reporting - provide oversight, technical direction, and expertise to the support teams as it relates to data analysis, monitoring tools and processes, and event detection. Influence and support cross-functional teams comprised of internal and vendor resources to champion processes and drive service improvement initiatives.
Required Qualifications
2 - 5 years of broad technical experience in a majority of the following areas: Java and/or python, servers, networking (switches, firewalls, load balancers), hardware, operating systems (Windows, Solaris, Linux), virtualization software, middleware, databases (Oracle, SQL Server)
2+ years of hands on experience with infrastructure monitoring solutions (SevOne, Netcool, Splunk, SolarWinds, or equivalent Must Have SevOne expertise.
1+ years of experience pulling and analyzing data in support of a technology operations organization with a proven ability to analyze and interpret technical data that leads to performance improvements, greater availability & capability
Strong written and verbal communication skills with experience creating, championing and maintaining processes, procedures and policies
Bachelor’s degree in Computer Science, IT, MIS, Math or related field; or equivalent work experience.