Job Description :
Mandatory: 7-10 years of hand-on experience in operation and management of security infrastructure.
1. Minimum 5 years of hands-on skills on one or more of the following technologies: Checkpoint or Cisco firewall; Cisco switch; Web Application Firewall such as Barracuda. Good hands on experience in configuring firewall policies, VPN access, Intrusion Prevention system (IPS), Intrusion detection system (IDS), Web application firewall.
2. Minimum 3 years hands-on experience on enterprise load balancer such as F5
3. Experience in Upgrades, Solution designing and implementation of various security products.
4. Demonstrated knowledge of ITIL principles and processes.
5. Demonstrated knowledge of security domains and best practices.
6. Proficient in Microsoft Office, particularly Word, Excel, VISIO and PowerPoint.
7. Strong written and verbal communications skills with the demonstrated ability to build effective relationships with peers and communicate at all levels within the organization.
8. Ability to provide Tier 3 support and manage complex and escalated tickets in production environment.
9. Leadership skills to deliver quality service in individual role or manage a team of engineers to deliver service as per agreed SLAs.
10. Ability to communicate (both written & oral) clearly with various internal stakeholders and customer

Highly Desirable:
1. Experience on working in a global support environment, experience of ticketing-tools and exposure to ITIL processes in context of service operations is a plus.
2. Should have good understanding of End-point Security – Symantec End-point Protection.
3. Should have hands on experience on content filtering - Web Security gateways.
4. Should have in-depth knowledge of Vulnerability Assessment.
5. The incumbent should have knowledge of SIEM tools.
6. Minimum professional level certification on one or multiple technologies listed above.
7. Experience of providing support to international customers in live environment or working in Security Operation Centre (SOC) is an advantage.
8. Expert level understanding of networking & security concepts. 
9. Technical certification on security technologies / products like CCNP Security / CISSP /CCIE etc. 
10. The incumbent should have good understanding and hand on experience on below:
Firewalls Cisco ASA, CheckPoint, Palo Alto
VPN CheckPoint VPN, IPSec, SSL
IDS/IPS CheckPoint IPS
PIM Cyber Ark
Content Filtering Barracuda WAF, Reverse Proxy
2-F Authentication Secure-ID
AntiVirus Symantec, TrendMicro
SIEM HP Arch sight
             

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