Job Description :
Company Overview:
Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.
Our client, is the largest privately held insurance company domiciled in California, seeks an accomplished Network Operations Specialist.
* Candidate must be authorized to work in USA without requiring sponsorship *
Description:
Provides Tier 1 and Tier 2 level technical support of operational activities in a desktop computing environment. Relies on instructions and pre-established guidelines to perform the functions of the job.
Provides support to end users on a variety of issues. Identifies, researches and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Performs proper installation, maintenance and upgrade activities for computer hardware, operating systems, network connectivity, desktop applications, business applications, printing and email.
Requirements:
High school diploma or GED required. May require an associate''s degree in a related area.
Has knowledge of commonly used concepts, practices, and procedures within a particular field.
3+ years working as Network/Computer Technician supporting 500+ user environment.
A+ or MCP, CompTIA Network + Certification, MS Certified Desktop Technician or equivalent knowledge and experience.
Minimum 3 years installing and configuring desktop applications and systems: MS Windows XP OS, Outlook 2000/2003, Office 2000/2003, Intel Base Computers, PDAs, and Local & LAN based printing, Network devices, LAN Connectivity and 3rd party Productivity applications (i.e. MS Projects
Minimum of 3 years of experience in IT Support environment supporting E- Help Desk Call Tracking system, E-Asset Mgmt and Inventory system and Remote Assistance.
I''d love to talk to you if you think this position is right up your alley.
If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven.
NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening. Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws.