Job Description :
Network Engineer
Location : San Francisco, CA
Duration : 12+ Months Contract

Position Purpose
This position participates in day to day network and telecommunication operations and activities This position reports to the Infrastructure Network Manager.

Essential Job Responsibilities

Network Operations (70%):
Complete Help & Incident Request Queues on wired and wireless data network system, troubleshoot connectivity, resolve network outage issues, including UPS and basic cabling.
Assist on requests for data network services, updates, changes and maintenance.
Participate in 24x7 on-call support on a rotation basis, on and off hours and weekends (average 1 week per month)
Install, maintain, configure, and troubleshoot Cisco network equipment at network closets including Ports, Etherchannel, VLAN, SSID configuration and assignment.
Update and maintain Service-Now assigned Queues and related databases.
Assist and maintain accuracy of the service records for the network infrastructure, and work performed.
Report escalation information for ITS Help Requests to Infrastructure Network Manager and Sr. Network Engineer.
Meet regularly within network team and management to discuss status of current projects, issues, emerging needs, and potential solutions. Provide feedback and recommendations.
Report potential communications and network problems related to Communication and Network Operations.
Coordinate maintenance and projects within USF appropriate departments and teams.
Participate and assist in special projects.
Respond to emergencies as needed.
Other network engineer duties as assigned.
Telecommunication Operations (30%):
When available, assist on Change Requests for VoIP and Hybrid voice system services and cabling.
Backup and support of basic voice service support.
Backup emergency response for physical facilities.

2+ years of network engineer and IT administration experience maintaining and troubleshooting Cisco network consisted of Catalyst 6500, 4500, 3500, 3700, 2900, ASR, ASA, 5800WLC routers and switches.
Working knowledge of routing, switches and basic securities and policies, 802.3, 802.1d/q, TCP/IP, OSPF, RIP, VLAN, Etherchannel, Basic WAN understanding, LAN and CAT5, CAT6, Fiber wiring standards and practices. DHCP, DNS, Basic understanding of Windows and Linux is a plus.
Hands-on and current experience with Cisco 45xx, 35xx, 29xx series switches, Cisco AP’s and monitoring applications, APC and LiteOn UPS
Background in data troubleshooting.
Able to manage multiple projects.
Excellent interpersonal, oral, visual, and written communication skills for technical and non-technical staff.
Motivated, self-driven, organized, with High level of customer service satisfaction.
Able to work either within a team environment under direction with peers and co-workers, or alone.
Must be computer literate, dexterity with small tools, network analyzers and test equipment.
Familiar with academic environment, policies, and procedures is a plus.
Ability to work in confined spaces and lift up to 70 lbs.
Some travel (5-15%) to regional campuses, training seminars, and trade shows.
BS in IT field or equivalent, experience can substitute for field of study.