Job Description :
Network Engineer
Richmond, VA
8 Months
Need Locals
In-person interview.
Duties and responsibilities:
The responsibilities of the Systems Administrator will include maintenance of all current software and hardware at the TOC, and new hardware and software that will be installed in the future. These services will be primarily for central control room hardware, communications infrastructure and software. Field equipment maintenance is primarily performed by VDOT and other contract personnel. However, the System Administrator will provide support for the field equipment installation, maintenance and troubleshooting as necessary.
Typical duties expected of the Systems Administrator shall include, at a minimum, the following:
Monitor server (physical and virtual)/database/workstation performance (memory/cpu/disc utilization)
Add / delete system users
Change user privileges
Provide full system backups and restoration, if necessary
Manage system security policies and procedures
Manage all aspects of the TOC’s monthly Configuration Change Board (CCB) meeting
Manage system configuration
Archive data as directed
Develop reports
Network administration
Implement COTS bug fixes, patches and upgrades
Manage and configure anti-virus software/policies
Add field devices to the system which do not require software modification
Administer TOC equipment management database
Manage hardware/software maintenance support agreements
Provide other technical support as directed by the Regional Transportation Operations Manager (RTOM) or designee.
System Maintenance:
Emergency maintenance involves the resolution of critical failures at the TOC. The goal of on-call operational support is to get the TOC operational as soon as possible after a critical failure. The failure may be hardware or software related. The Systems Administrator is expected to respond within 30 minutes when contacted outside of normal working hours.
Long-term/Planning Duties
System long-term/planning duties shall be conducted by the Systems Administrator. Some examples of long-term/planning duties the Systems Administrator is expected to perform:
Development of system procedures and train Control Room Staff on those procedures
Hardware and operating system upgrades in conjunction with VDOT IT staff
System performance planning
Capacity planning
Component warranty monitoring
Hardware lifecycle management
Software version management
Communications planning (local and wide area)
System Integration
Over time, additional field equipment will be added to the TOC. The Systems Administrator will be responsible for testing, configuration management, and troubleshooting associated with the integration of the new equipment with the TOC central software. The Systems Administrator will be expected to perform relatively minor System Integration duties. Larger or more complex equipment projects will be scoped as a separate task under VDOT’s existing software development contract.
Work in the System Integration area may include writing specifications, preparing drawings, providing procurement support, and installing and configuring equipment.
Specific duties related to procurement support include:
Support in determining equipment specifications, selection of equipment, and selection of models.
Support in determining if vendor recommendations of equipment meet requirements.
Assisting in commercial-off-the-shelf procurement decisions.
Support for procurement and installation decisions for the TOC communication media.
Review of vendor proposals/bids/submittals as required.
Specific duties related to equipment installation and configuration include:
Unpack new hardware and inspect it for any signs of damage. The Systems Administrator will record in the configuration management database the make, model, and serial numbers of each individual piece of equipment.
Install the equipment in its intended location. The central system hardware will be rack mounted. The Systems Administrator will verify all connections to and from the equipment including power and communications connections.
Setup and configure each piece of equipment. This may include the installation of an operating system or other COTS software. It may also include the setting of configuration parameters, such as IP routing parameters in the network switch. The Systems Administrator will record any setup parameters used in configuring the equipment.
Test the system configuration to verify that each piece of equipment is connected and configured as specified.
Database expansion required for new components. This includes entering required configuration data into the database.
Required Skills:
Network Engineering/Design (Experience with Cisco Products - CCNE or equivalent preferred)
Experience with system back-up/recovery solutions
Mircorsoft System Administration (MCP minimum - MCSE or MCT preferred)
Experience with Network Monitoring Solutions (Nagios, SolarWinds, etc
Experience with administration of Anti-Virus, IDS/IPS solutions (Symantec Endpoint Preferred)
Strong Troubleshooting experience in diverse environments (Video, Data, Telephony)
Linux (NFS, Administration)
Experience with various routing protocols including EIGRP
Experience with security protocols including RADIUS
Experience with programming languages including scripting