Job Description :
Description :
TCP/IP Networking
Basic Route/Switch knowledge
Basic knowledge of wireless networks
Technical Communications skills
Problem Determination and Resolution
Technical End-user Support
Technical Test and Implementation Plans
Timeline and Project Management
Business Requirements Identification and Management
Disaster Recovery Principles and Procedures
Feasibility and cost estimates
Job Details :
Help in troubleshooting and isolation of issues and problems as they occur.
Ensure availability of all network voice and collaboration resources which include route/switch infrastructure, WAN networks and wireless support.
Design and implement remote networks for start-up facilities.
Manage the internal infrastructure to include; wiring, equipment changes, vendor coordination and process management
Responsibilities :
Provide technical support to internal and external clients in all aspect of voice and collaboration networking.
Ensure the availability and stability of the network environment, as required by our customers.
Support the architecture of the voice and network environment by enforcing deployment practices, build procedures, and change management.
Provide alerting, monitoring, and reporting for supported systems that will promote continuous operation.
Work closely with infrastructure, helpdesk, and computer operations to ensure that all client/server network related problems are resolved quickly and professionally.
Provide solutions that allow for unattended operations that remain within budget.
Other duties as assigned by management.