Job Description :
Years
Candidate must have experience in maintaining Nortel/Avaya CS1000E PBX, Nortel/Avaya Call Pilot Voicemail and the Air Bus Vesta E911 systems Required
2
Years
Must be knowledgeable of voice-over IP (VOIP) protocols and telephones and have demonstrated troubleshooting abilities as relates to VOIP Required
2
Years
Candidates must have a demonstrated background in customer service orientation, issue resolution, and ability to train end customers Required
2
Years
Candidates must have the ability to work autonomously – independent of direct supervision Required
2
Years
Candidates must have or be able to obtain military security clearance of at least Secret Clearance Required
2
Years
Candidates must have active Security+ certification Required
2
Years
Citizenship and an I-9 verification is required along with drug testing.
Required
2
Years
Experience with the Automatic Location Identification (ALI) database that works with the E911 system Highly desired
2
Years
Background or experience with installation of components that support a WiFi network Highly desired
2
Years
Military background and/or experience and knowledge of military operations Highly desired
2
Years
Candidates with additional network certifications (A+, CCNA, CISSP, etc) Highly desired


Client : State of Michigan