Job Description :
Position: NICE inContact Developer
Location: Plano, TX
Duration: Contract

Skill:

Role Description
Must have skills –
In Depth Knowledge in In-Contact cloud solutions,
Knowledge of designing and development of strategies & IVR coding through In-Contact Studio,
In depth Knowledge on genesys7.6/8.x tools and applications,
knowledge in Java for IVR call flow coding and migration,
Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools,
Design and Development of IVR call flow using NICE In-Contact,
Expertise in resolving issues and bug fixing,
Good communication skills.

Good to Have skills
Migration skills from Genesys to NICE In-Contact cloud solution,
Genesys Framework,
Integration skills with middleware system,
SQL and Oracle skills,
Experience on reporting tools,
Experience on PBX integration


Position: NICE inContact Architect
Location: Plano, TX
Duration: Contract

Skill:

Role Description
Must have skills –
In Depth Knowledge in In-Contact cloud solutions,
Knowledge of designing and development of strategies & IVR coding through In-Contact Studio,
In depth Knowledge on genesys7.6/8.x tools and applications,
knowledge in Java for IVR call flow coding and migration,
Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools,
Design and Development of IVR call flow using NICE In-Contact,
Expertise in resolving issues and bug fixing,
Good communication skills.

Good to Have skills
Migration skills from Genesys to NICE In-Contact cloud solution,
Genesys Framework,
Integration skills with middleware system,
SQL and Oracle skills,
Experience on reporting tools,
Experience on PBX integration

Client : Confidential