Job Description :
7+ year experience. Cisco ASA Firewall, Core Routing and Switching, F5 Load Balancers
Routing protocols - BGP, OSPF and Cisco ACI and VMWare NSX - Preferred
2+ years of experience with Enterprise Network monitoring
Expertise with Network concepts and technologies - ability to lead projects and mentor other team members
Experience in Managing the Designated Queue’s associated with Network Operations
Experience with any Ticketing Tool - Nimsoft preferred
Experience with incident/service request management activities as per defined processes
Experience with remote technical support for the issues pertaining to Network Prod support preferred
Experience with Escalation procedures to appropriate Network support resolver group