Job Description :
Mobile Program Manager
Loc: Atlanta, GA
Fulltime
Experience
15+ years of experience in the software development field, with demonstrated performance working with customers, leading the delivery of product and solution offerings
At least 5+ years mobile project delivery experience or management of mobile initiatives with TCV larger than 2M USD.
Has solution design mindset and appreciation for design thinking process.
Familiarity with any one of the mobile development platforms and awareness of mobility eco system for B2C applications.
Exposure to agile delivery models, preferably to Test Driven Development.
Good understanding of backend integrations (appreciation for full stack mobile development)
Experience managing multiple PoDs with team sizes of 15+ people.
Exposure to CI/CD tools with appreciation for automation.
Good communication and stake holder management capability with ability to push back.
Good understanding of and experience with off-shore software development model.
Demonstrated skills and experience in team building and mentoring.
Optionally prefer airlines domain knowledge.
Key Responsibilities
Build a new mobile engagement from ground up working very closely with a demanding customer.
Building an optimal delivery model across multiple delivery centers & customer organization.
Provide thought leadership in solutions as seen in a product manager.
Mature agile delivery discipline.
Be a single owner for mobility products delivered to customer.
Ensure the timely, high-quality and cost-effective delivery of projects.
Establish a high-performance team through hiring & mentoring.
Work with Account Managers to drive growth, quality and customer satisfaction.
Work with Account Managers on forecasting of people and work.
KRA / Metrics
Customer Relationship Management
Project is delivered within the budget, scope and quality
Adherence to Project and Organization Processes
Continuous Improvements – Project, Account and Organizational level
Mentoring / Coaching
People Management
Solutions & Thought leadership
Skills:
Essential
Project Management, Release Management, Configuration Management, Systems Integration, Different Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design skills
Project Management skills including: Estimating, Scope Management, Budget Management, Time Management, Risk Management, Change Management, Issue/Conflict Resolution, Communication Management, Escalation Management, Quality Management, Testing Strategy & Plans, Training Plans, Team Management
Extensive and consistent experience of delivering complex projects throughout lifecycle
Good understanding of mobility space.
Excellent and strong skills in :
o Communication (written & oral)
o Presentation
o Negotiation
o Problem solving
Multi-tasking efficiently,
Out-of-the-box thinking
Ability to anticipate and build contingency plans
Continuously improving productivity through innovation
Business Acumen
Personal Qualities and Attributes:
Effective leadership with decisive decision making ability, inter-personal communication skills (written and verbal)
Pro-active in pre-empting issues and problems
Ability to handle stressful situations with perseverance and professionalism
Consultative and highly communicative within the Consultancy
Good team worker and takes the team along with himself or herself
Self sufficient
Educational Qualification:
Bachelor’s degree / Master’s Degree in Engineer subjects
PMP, Prince 2, ITIL or equivalent certification preferred