Job Description :
Education/Experience:
5-7 years of experience in providing production support for Java, Oracle, or custom applications on a UNIX platform.
J2EE platform support or developer experience
Experience in resolving both application functional and system related infrastructure incidents
Proactive in identifying, escalating, and addressing platform stability issues and risks
Experience in production support and follow the sun support model
Experience in change management and incident management tools
Experience in coordinating with offshore/onshore teams and delegating work
Ability to create well-defined documents
Ability to communicate effectively with people of varying degrees of technical expertise.
Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up
Excellent problem solving skills
Excellent verbal and written communication skills
Meeting facilitation and discussion moderation skills
Strong organizational and interpersonal skills

Client : Libsys Inc