Job Description :
Position : Middleware Support
Location : Malvern, PA
Duration : 1+ Year
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
· Monitoring a large application integration environment and high volume data movement across multiple IT systems, internal and external to DaVita
· Support for DaVita’s connectivity solutions including our ESB, eMPI, HIE, B2BGateway and Denodo platforms.
· Incident and problem management, coordinating resolution of data movement disruptions
· Capacity analysis and planning for a sizable application server environment
· Performance metering and tuning for application servers, database, monitors and alerts
· Risk identification and evaluation, managing and improving upon internal controls which mitigate risks
· Working with development teams to identify enhancement opportunities and resolve code defects
· Release verification to validate changes applied in production.
MINIMUM QUALIFICATIONS
· Minimum of 4 years of IT experience or Bachelor’s degree in Computer Science or a related field
· Strong written and verbal communication skills, along with, troubleshooting, problem solving skills, and customer service
· Experience with Splunk Enterprise or similar log management tools
· Experience with Informatica B2B Gateway a plus
· Experience with Denodo a plus
· Experience with JMS brokers and their functionalities, such as JMQ and ActiveMQ
· Performance management experience with analyzing java runtime servers such as JBoss, Glassfish or Tomcat
· Proficiency with SQL in Oracle and SQL Server, PL/SQL experience.
· Demonstrated experience and familiarity with Linux/Unix/AIX and Windows operating systems in a large-size production environment
· Experience with monitor/alerting automation
· Possess a good understanding of processes around IT Service Management, familiarity with ITIL a plus
· Experience working in AIX/Linux, shell capabilities (ksh, bash) a plus
· Experience with continuous integration environments such as Jenkins or Hudson a plus
ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION
· Strong analytical skills with the ability to identify root causes through probing, questioning, and data analysis
· Experience with system performance management
· Self-starter with desire to understand work and project objectives, not just execute
· Strong customer service skills that help deliver quality results in a demanding environment; proactively communicate and respond promptly to teammate needs
· Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
· Strong written, verbal, and interpersonal communications skills including ability to communicate information clearly and effectively
· Demonstrated ability to work well with cross-functional groups
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
Approachable and open
· Demonstrated professionalism and courtesy in responding to phone calls and emails
· Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
· Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames
· Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions