Job Description :
Exchange Admin
Minneapolis,MN
12+ Months

Operational Management:

Experience with Exchange 2010/2016, Office 365, and Symantec Messaging Gateway.
Experience leveraging ServiceNow to track all incident responses with end users.
Performs all tasks necessary to fulfill service level agreements regarding Exchange-based messaging and collaboration availability and security; including those involving user accounts, shared folders/calendars, mailing lists, Office 365, Outlook 2016, and Outlook Web Access.
Experience working in a hybrid Office 365 environment.
Implements policies, procedures, and technologies to ensure Exchange server security through secure access, monitoring, control, and routine security evaluations.
Manages Exchange database(s), antivirus applications, messaging filtering, and error log tracking.
Works with partner IT teams as needed to recommend, schedule, and perform software patches, upgrades, and/or purchases.
Ensures that Exchange server implementations comply with policies, standards, licensing agreements, and configuration guidelines.
Remains informed on best practices related to Exchange and e-messaging.
Performs message archiving, retrieval, and deletion according to best-practices for maintaining regulatory compliance.
Anticipates, mitigates, identifies, responds to, and resolves problems affecting messaging systems performance, efficiency, and availability.
Provides on-call technical support for end users (does not apply to contractors
Supports application development teams and software migrations to existing e-mail server platforms or newer versions of Exchange.
Monitors, tests, and analyzes e-mail system and server software activities to ensure maximum performance, efficiency, and availability.
Assesses need for any messaging system reconfigurations (minor or significant) and execute them if required.
Develops, implements, documents, and maintains policies, procedures, and associated training plans for messaging system administration and appropriate use.
Creates required reports in response to business needs.
Knowledge of industry best practices for e-mail privacy and regulatory compliance, routing, filtering, monitoring, tiered storage, backup, and disaster recovery.
Hands-on software and hardware troubleshooting experience.
Extensive experience with Active Directory.


Education/Experience/Qualifications

Bachelor’s Degree in IT related field with minimum of two (2) years related work experience required.
Equivalent combination of education and experience may be considered in lieu of Bachelor’s Degree.
Proven experience with Microsoft Exchange 2010/2016 administration.
PowerShell Scripting is a plus.
Certificates/Licenses/Registrations

Certifications including MCSE: Messaging (Exchange 2010, 2016 & Office 365) highly desired

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