Job Description :
McAfee SOC

McAfee SOC

RTP, NC

24x7 operation – 1, 2 and 3 shift

Must be willing to work any shift

Must have sidewinder

Rate plus benefits

Contract TO PERM on W2 only (No corp-corp or 1099)

Required) Expert qualifications as a senior support and design engineer with McAfee Security devices.
(Desired) Specific experience with McAfee NS3200, M-1450, M-2850, M-2950, M-3050, NS5100 Intrusion Prevention Systems, Network Security Manager and Network Threat Behavior Analysis.

(Desired)Expert qualifications as a support engineer on multitude of Security vendor specific platforms.
Provide escalated support to the customer security infrastructure and solutions.
Act as focal point with customer interfaces to security analysts, other Cisco BUs, marketing, development and networking engineers. Impact is major.

Develop workflows for processes for routine and complex support tasks for supported customer devices.
Provide systems/product training.
Perform approved platform changes on customer networks security infrastructure.
Acts as a focal point for large account network problem resolution.
Acts as a technical expert.
Provides support on a world-wide basis