Job Description :
Title: Mainframe Operator/Support Engineer
Location : Volo IL
Duration: 12 Months+

Key Skills: Mainframe Operator/Support with good IPL, Control M, CA7, MVS, Parallel, Sysplex exp, Volo, IL, 12 Hrs night shift work – Thu, Fri and Sat one week (36 Hrs) and Wed, Thu, Fri and Sat next week (48 Hrs),

Job Description:
Batch Processing
Monitor production batch processing via scheduling software CA7, TWS, Control-M and SDSF
Research and respond to batch processing delays and escalate as needed
Handle Ad Hoc Requests
Monitor multiple automated scheduling packages, follow established escalation procedures reporting any delays or problems to the Shift lead or Manager
Join crisis lines to assist problem resolution
Abend handling Respond to inquiries/questions received.

Problem Resolution
Review job logs, MVS logs, etc to assist in research for problem resolution
document problem/issues in turnover reports and time lines when needed
Create/update HPSM
Report & document any abnormal job failures in accordance with established procedures via R6, HPSM.
Document all problems & issues encountered during the shift. Prepare shift turnover

Assist in all phases of computer operations
Monitor and control the master console
Perform shutdown and start-up of all operating systems
Promote knowledge sharing, assist with updating documentation to remain current across shifts
1. Assist special scheduling support as assigned, working holidays is mandatory
2. Ability to support anyone of our four 12 hour shifts including days nights weekends 24X7X365
3. Promote an environment that supports diversity and reflects the , brand