Job Description :
Skillset:
develop Dynamics workflows and plugins, has a good understanding on how to set up Dynamics entities and relationships, and can develop PowerBI reports.
MS Dynamics Administrator:
-Dynamics CRM (Candidates MUST have experience with this platform)
-Typical Administrative tasks- achieving users, assigning security roles, data analysis
-Training new users via Webinars
-Customization to the forms/UI, configuration
-Reports Creation ( out of the box or SSRS)
-Workflows, custom dashboards
-Experience with MS SharePoint is a plus!
MS Dynamics Functional/Technical:
- Interacting with users to understand key CRM requirements across Sales, Services, Marketing and Support;
- Successfully demonstrating Microsoft Dynamics CRM solution capabilities to users and provide examples to ascertain business requirements; advising on complex MS Dynamics CRM business cases and propose solutions based on Microsoft Dynamics CRM, 3rd parties and customizations;
- Doing business process analysis and creating detailed CRM process flows using a diagramming tool such as Visio;
- Creating fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are complete and comprehensive using fit and gap analysis templates for CRM;
- Creating functional requirements documents containing details for CRM functional requirements based on templates and being able to present functional requirements to Stakeholders as well as Business Leads and Subject Matter Experts for signoff;
- Developing project plans and creating estimations for tasks as well as coordinate and manage the project tasks on time and under budget, manage the projects on a day to day basis, document meetings carefully, maintain repository of content;
- Helping through the life cycle of a CRM implementation providing key inputs during design, migrating data from external systems, conducting and supporting solution testing, building test cases, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training;
- Performing key contributions to the lifecycle stages of a Dynamics CRM Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM 2013/2011/CRM 4.0 and CRM Capabilities;
- Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts);
Certificate is a must
Minimum of 4 years of experience
Tronox currently logging:
1) Phone Calls (renamed to Call Reports which includes customer visits)
2) Public competitor information
3) Account data including budgeted volumes and sales volumes
4) Forecasted volumes and pricing per account and product
5) Products
6) Territories
7) Contacts – Customer/Sales Agents
Some SAP configuration data to support forecasting.