Job Description :
Technical Requirements:
Understanding of common industry standard business practices supported by CRM
Deep understanding and experience in MS Dynamics 365 Field services and Customer services module
Extensive Development experience with Dynamics CRM
Experience working in a Software as a Service (SaaS) environment, Microsoft SQL, HTML, Microsoft ASP, Microsoft .NET, and etc.
Basic understanding of relational database concepts desired
Should be able to estimate, plan and program manage global implementations Non-Technical Requirements:
Excellent client management skills and the ability to work with customers to develop and manage an action plan
Experience consulting with external clients on complex projects, including in leadership roles
Experience working with global teams on CRM technology implementation and maintenance projects
Extensive experience in a management or leadership role.
Experience working with offshore teams to facilitate project work
Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
Self-starter and able to work independently with minimal supervision Your business skillset likely includes:
Excellent client management skills
Experience leading large complex technology projects
Experience managing global CRM teams and working with offshore teams
Excellence in communicating and presenting complex information to technical and nontechnical stakeholders
Self-starter and able to work independently with minimal supervision.