Job Description :
VISA: USC, GC, EAD-GC

PMP/Agile certification and Salesforce or other CRM required

Responsible for planning, execution and successful completion of assigned Salesforce Practice projects.
Responsible for closely following methodology established by the Salesforce Practice PMO.
Manage project constraints of scope, cost, time, risk, quality, and customer satisfaction.
Will be dependent upon size, complexity and client comfort.
Ensure CGI is delivering the highest quality at all times, customers are satisfied and projects are completed in a profitable manner.
Facilitate day-to-day operational work on assigned projects, including communications, status reporting, project plan management and updates as well as resource oversight.
Assist Salesforce Practice Delivery Lead in ensuring project milestones and sprint goals are met on time and with the expected quality.
Work jointly with the client, establish necessary and appropriate level of project governance. Define the suitable structure for roles/responsibilities, people, information and processes necessary to support decision making and prioritization.
Clearly define project scope and proactively manage changes in scope throughout the life of the project.
Set and continually manage project expectations with key stakeholders and project team.
Responsible for all project financials and management of overall project budget, ensuring adequate and necessary funding for project delivery.
Provide timely standard project status reports to stakeholders which include identification of key issues and risks
Conduct effective and efficient project status meetings.
Conduct and participate in project retrospectives. Responsible for working with the Salesforce Practice PMO to provide feedback and to continuously improve project methodologies and define best practices
Ensure project documents are complete, current and stored appropriately.
Participate with Client Partners and Solution Architects, as needed, to prepare Change Orders for existing projects and SOWs for new project work.


Qualifications

Experience
5+ years of experience in project management.
3+ years of implementation / project management experience in leading and implementing Salesforce projects.
PfMP (Portfolio), PMI-ACP (Agile), PgMP (Program), CAPM (Associate), SAFe Agilist, SAFe Practitioner or SAFe Program Consultant certifications are a plus.
Hands on experience configuring Salesforce solutions is a plus.

Education
Bachelor’s Degree in Management, Business Systems or related field discipline.
Salesforce Certification is a plus.

Required Skills
A self-starter with a can-do attitude and the ability to juggle multiple projects and priorities.
Excellent interpersonal skills and a strong desire to move projects forward and be proactive
Exceptional communication, leadership, presentation and client development skills
Demonstrated experience in project integration, scope, communication, change, risk, and financial management, (e.g., apply estimating methodologies to establish accurate project budgets, provide project scope change control, assess risks to overall success of projects and determine variances
Strong knowledge and demonstrated practice of PMI process groups and knowledge areas.
Strong understanding of the major Professional Services processes: Project creation & Management, Timesheet submission & management, Utilization, etc.
Demonstrated work experience in an Agile environment, including building and managing Agile teams.
Business Analysis skills and ability to quickly understand the business issues and challenges surrounding a client’s environment and see opportunities for Salesforce Practice to strengthen the relationship.
             

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