Job Description :
Role: PMO Lead Analyst
Location: Lake Forest, IL
Duration: Contract

Reports to; Corp IT – IT PMO – IT Director
General summary

IT PMO is a small team which (a) provides day-to-day operational services and governance services to support overall demand, portfolio and project management (PPM) for Corp IT, and (b) enhances and formalizes the processes, tools and techniques to enable delivery excellence of projects which support Tenneco’s strategic plan.

Critical PPM process responsibilities
Operational administration of enabling demand, portfolio and project management tool(s)
“On Request” PMO services (SLA driven)
User assistance, support and training on PPM process, tool and practices
Process governance and compliance assurance
PPM Process, tools and practices improvements and enhancements

Individual IT PMO team member responsibilities might vary based on professional experience, profile and overall priorities.


Job Responsibilities

A – “on request” PMO services
Monitoring and processing incoming PMO services requests (SLA-driven Including new users set-up, modifying user information, de-activate users, taking project baselines, funding / budget registration.
Conduct “on-boarding” training (process and enabling tools) for new hires or role transition

B - Business & IT users assistance, coaching
Provide operational support around PPM enabling tools or process issues.
2nd level support for decentralized group of PPM super users
Provide individual and/or group assistance for developing, modifying reports

C - Conduct PPM process and enabling tools related training
Prepare, maintain training material (role based curriculum)
Preparation and administration training schedule and attendance
Maintain PPM related on-line training repository (e-learning)
Conduct training sessions related to new introduced capabilities, updates / releases, or overall refresh training.

D – Recurring PMO governance and reporting
Create, prepare, and maintain PPM process compliance and data quality measures
Create, prepare, and maintain portfolio / management dashboards, scorecards, key indicators
Prepare (pre-screen), facilitation of demand-project prioritization meetings

E – PPM Process Formalization and Compliance
Ensure demand, portfolio and project management policies, work-instructions and forms are consistent, clear and up-to-date
Ensure PPM processes are executed with discipline
Ensure PPM tools are effectively understood and efficiently used

F – PPM Process ownership and improvement
Design, develop, and maintain set of standard reports
Maintain overall improvement action log based on overall user feedback, lessons learned, new PPM tool capabilities, etc.
Managing regular Change Committee meetings with key stakeholders for overall prioritization, validation and overall organizational change management
Configuration of PPM tool(s) for new process capabilities (fields, screens, workflow, etc
Vendor relationship management with external PPM tool provider for the realization of more complex (outsourced development) capabilities or major tool releases.


Required Skills
Strong communication skills
Customer-focused
Strong understanding of overall request or demand management processes, project delivering methodologies (both Waterfall and Agile Scrum solution delivery)
Ability to prepare and maintain training material
Ability to conduct 1-on-1 (“on-boarding”), or smaller audience training sessions
Understanding or earlier work experience with one of the common used PPM tools (Planview knowledge preferred) or Agile tools (VersionOne knowledge preferred)
User support and coaching skills
Ability to work in a global and remote organization
Excellent written and verbal communication skills in English,


Required experience
Masters degree in Computer Sciences, Engineering or Mathematics.
5+ years experience in project management, project tools, project workflows, or organizational change management.
Demonstrated experience in a global and multi-cultural environment
             

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