Job Description :
Hello,
Greetings from Avance.
Hope you are doing Good !!
We are looking for Java Support Analyst with one of our Clients, below is the Job Description. If you are available and interested then, please reply me with your updated resume. For more details please reach me at Ext: 368.
Position: Java Support Analyst
Location: Milwaukee, WI
Duration: Contract
Description:
Responsibilities:
* Resolve support tickets & incidents through in-depth functional & technical analysis as well as extensive collaboration with peers.
* Should Work with people of different skill sets in a cross-functional team, across locations
* Should be a self-starter, driven and able to take initiative and work with minimal supervision
* Critical ticket handling and coordination
* Handle Service requests resolutions
* Responsible to update DR/SOX Audit documents
* Responsible to verify applications post infrastructure changes
* Willing to provide off hours support on a rotating basis. * Business Coordination with JCI and handle Critical Business Events
* Effectively communicate amongst the team members that are co-located as well as with those working from offshore and mentor the junior members of the team
* Hand-hold with support team at multiple shifts
* Lead P1/P2 priority ticket Resolution
* Release Management knowledge
* SLA Monitoring and Governance, Process Improvement
Mandatory Technical Skills:
8+ years of
* Experience in Java Application Support for large scale Manufacturing Applications
* Experience in Core Java and related technologies framework like Spring
* Webservices, MQ Broker, AIX Operating system knowledge is a must
* Hands-on experience in XML,XSLT,XSD & XQueries
* Experience with Unix/Linux environments and scripting
* PL-SQL