Job Description :
Hi

Position Title: Java Production Support Engineer
Location: Atlanta, GA
Duration: Full Time (Permanent)

Job Responsibilities:
Position: Production Support On-Site Leader.

Primary skills:
Excellent fluent English communication.
Abilities to follow up and coordinate the solution of technical complex issues up to its resolution.
Abilities to interact and work with third party vendors and customer managers towards the solution of production incidents of high volume/availability systems.
After hours availability for support revenue and availability production system issues.
Abilities to troubleshoot and find root causes of system issues.
Analytical and problem solving thinking.
Familiarized with the utilization of monitoring or operational intelligence tools (for example IPSsoft, Splunk, AppDynamics, Keynote, etc to measure transactions, messages volumes, responses times, etc.
Familiarized with SOA designs concepts.
Familiarized with infrastructure layers, servers, networks, BDs, CDNs.

Technical Must skills:
Java SDK 7
J2EE
Spring
Hibernate
Maven
SVN, GIT
SQL
HTML 4 & 5, CSS, JavaScript
IDE experience (Eclipse or Netbeans or IntelliJ, etc)
OOP and Design Patterns
SOAP/RestFul Webservices/HTTP
Tomcat / TC Server
Basic Linux Knowledge

MAIN RESPOSIBILITIES:
Act like the main / escalation point of contact of revenue and availability production issues during business-hours and after-hours.
Responsible for the triage, troubleshoot, resolution and tracking of problems and incidents with revenue and availability system impact.
Follow up and solution coordination of technical complex issues up to its resolution.
Proactively anticipate, communicate and identify root causes of production incidents affecting the availability of the system.

MAIN ACTIVITIES:
Daily interaction with customer managers and third-party teams.
Analysis, follow-up and communication of production problems and incidents.
Resolution of problems and incidents affecting the availability of systems.
Act like the application escalation point in after-hours events for Production environment.

Technical Nice to have skills:
Experience with JMS (ActiveMQ)
Experience with JMX
jUnit/TestNG
JPA
SonarQube
Crucible/Jira/Confluence/Atlassian Suite
Bash/BAT/Scripting language skills
Network experience
Apache HTTP Server
Resin Server

Suresh
Osair Technologies LLC