Job Description :
Title: Java Developer
Location: Menomonee Falls, Wisconsin
Type of hire: Full Time
Technical Skill :
Technical skillset
o Java 1.8
o REST Services
o Springboot
o Messaging middleware like Kafka / MQ / Mirror Maker etc.
Job Description:
Primary responsibility is to lead the L1 and L2 support teams in the Omni-Channel fulfillment area
L1 team
o Escalation point of contact for work done by the L1 team
o Ensuring that our L1 team has all the required SOPs for existing items that are being monitored
o Getting KT and SOPs for new apps or items that come under the scope of the L1 team. Ensuring frequent touch base with App Dev teams to get the required information from them
o Have an understanding of timing of Production releases and what functionalities are changing in each release. Understand impact these have on the existing L1 activities and if changes are needed, then coordinate with App Dev teams to get the required info
L2 team.