Job Description :
JIRA / Atlassian Admin

Location - Deerfield IL |Only Non H1b’s | Only – FTE |

Role:

Operate, maintain, and troubleshoot enterprise Linux systems running Atlassian suite products including Confluence, JIRA, Bamboo and BitBucket.

Systems, network and database performance tuning specifically around the Atlassian suite.

Deploy, upgrade and patch Atlassian instances.

Test new versions of the tools and plug-ins to ensure compatibility.

Ensure the reliability and security of the Atlassian suite, Linux environment, third-party products, and associated infrastructural components.

Create and customize JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes to support customer projects.

Ability to provide off-hours coverage and support for maintenance during outage windows.

Work with various Atlassian consumers on effective use of their Spaces and Projects.

Demonstrate good judgment, identifying problems in advance and proposing solutions.

Prepare and maintain up to date documentation for internal and external customers detailing configuration of deployed solutions.

Understand Security and Audit policies imposed to US healthcare companies.

Participate in the creation of a DevOps-enabled automated CI/CD solutions that deliver tools and processes for rapid application development efforts and on-going production operations.

Collaborate with DevOps and infrastructure teams to create automation solutions.

Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.

Required:

Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education.

8-10 years of related information technology experience.

Extensive hands-on Atlassian tools admin experience including installation, upgrades, plug-in installation and testing, and authentication system integration.

Deep enterprise experience across the entire set of Atlassian products and the third-party marketplace.

Experience with federated implementations of JIRA and Confluence .

Linux system administration experience.

Experience with containerized environments like Kubernetes and Cloud environment, preferably Azure, is a plus.

Database administration experience.

Automated Systems Deployment/Management Expertise.

Experience with configuration management tools such as Chef and source version control systems like Git.

Demonstrated experience with the Scrum Agile methodology.

Ability to influence others using reasoning, persuasion, and negotiation with excellent interpersonal skills.

Strong ability to learn new technologies in a short time.

Must possess well-developed verbal and written communication skills.