Job Description :
Main responsibilities include:
Fielding requests for access to the system
Answering “how do I” questions for users
Configurations and assisting in making architectural decisions
Handling integrations with other systems

Job Description - PROJECT SUMMARY
This resource will lead the Jira and Confluence administration efforts for the various financial services application work streams/products. Resource is evaluated on his/her ability to interface professionally with project teams.

Partner with cross-functional teams to design and implement solutions consistent with industry best practices
Creation of templates, team boards, dashboards, custom fields, workflows, schemes, etc.
Serve as a JIRA administrator or engineer and maintain responsibility for administration, maintenance, upgrades, enhancements to JIRA, and integrations with other tools or plugins.
Administer JIRAs core and software, and formulate technical solutions using JIRA and associated JIRA plugins or Atlassian products.
Serve as the JIRA and Atlassian technical resource to ensure the adoption of development and workflow processes
Develop solutions extending Atlassian REST services and JIRA plugins using the Atlassian SDK.
Implement various, integrated JIRA solutions to enable capacity planning, long-term resource planning, financial management and portfolio reporting capabilities
Provide in-depth training to business users on JIRA and Confluence features and functions Authorize and endorse best practices for the usage of JIRA
Standardize and consolidate application solutions and processes across the organization

3-5+ years of experience with JIRA and CONFLUENCE as an administrator
Demonstrated experience in the design, development, and implementation of Atlassian tools and customization.
Expert level experience creating custom Workflows, Issues, fields, and Screens
Must have a solid background utilizing an agile framework (e.g. Scrum, Extreme Programming, Kanban) in software development.
Ability to integrate JIRA projects with Confluence Pages
Ability to manage multiple responsibilities with tight deadlines in a fast-paced environment.
Team player, with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships.
Excellent decision-making, critical thinking and problem-solving skills. Detail-oriented.
Must be able to work independently and with minimum supervision.

Client : Intelliswift