Job Description :
Job Title: JIRA Admin
Location: Boston MA
Position Type: Contract to Hire
Relevant Experience (in Yrs): 8+
Technical/Functional Skills:
* Experience in managing Atlassian products
* Experience in admin activities with in Jira, Confluence and Crucible
* Hands-on experience in Agile and Scrum master roles
* Hands on experience to provide support to the platforms
Roles & Responsibilities
* Process all ServiceNow incident and Catalog tickets assigned to the team within the defined SLA
* Work across GIS and business units to provide solutions, answer queries etc with the platforms and roles based access controlled environment.
* Keep up-to-date on current and upcoming features in relevant products and platforms.
* Good communication skills to interact with users
Education: BE or Science Graduate