Job Description :
Any visa/tax term

JIRA ADMIN

Location: San Jose, CA

Duration: 6+ months with extension

The Team

The CPSG team will design, develop, and deploy transformational experiences
leveraging Cloud Technologies for the Cloud Services market. This group
within Cisco tasked with building the solution from the ground up to
transform the future of virtual services delivery

Role and Responsibility

You''ll be part of a dynamic team and be the type of person who has a track
record in deploying and supporting SaaS offerings, comfortable eating your
own dog food and wearing many hats in the process of supporting customer
platforms, operating support tools, and maintaining service SLAs to our
customers. This role has the following responsibilities:
Develop mission-critical enterprise solutions and custom
applications using Java, JavaScript, HTML, and CSS
Obtain expert level understanding of Atlassian applications
Act as a senior developer for developing Atlassian
JIRA/Confluence add-ons using the Atlassian Plugin SDK
Act as a technical contact to troubleshoot issues occurring on
JIRA or Confluence
Integrate Atlassian tools with each other and other external
services and systems
Create complex JIRA workflows including project workflows, screen
schemes, permission schemes, and notification schemes.
Design and implement permissions on the relevant systems to
ensure that users only have access to the correct data.
Perform business process analysis to determine how to implement
processes in JIRA, including workflows, standardization, and agile
development methodology.
Provide consultation, guidance, and recommendations for how the
business process could change to maximize development tools implementation.
Ability to provide technical assistance during major JIRA and
Confluence upgrades.
Review and approve project deliverables to ensure that they are
architecturally sound and achieve as great a degree of fit with the desired
architectures as possible
Debugging and troubleshooting issues
Facilitate the leverage and reuse of solutions and technologies
across the enterprise.
Contribute to future vision and strategy by conducting research
and proof of concepts, maintaining a broad knowledge of new technical tools
and trends, and envisioning how those tools could be used in improving the
business processes
Contribute to and maintain knowledge base for the managed service

Minimum Qualifications

5+ years of experiences in an operational technical role
preferably in SaaS offering (application or infrastructure support)
5+ year of experiences technical understanding in a variety of
hardware and software platforms: AWS (Amazon Web Services), JIRA, Windows,
proprietary and open sources
Experience in Java 6, 7, or 8 application development
Strong analytical abilities, problem solving skills, and
attention to detail
Solid understanding of troubleshooting and problem analysis
procedures; ability to resolve problems quickly and efficiently
5+ years of experiences of Linux systems administration such as
OpenStack, Red Hat or CentOS
5+ years of experience of working with supporting monitoring and
management on Cisco on Premise, Cisco 18xx Series, Cisco 28xx Series, Cisco
ASR 1K Series, Cisco ASR 9K Series
Experience with build, test and deployment automation via
Continuous Integration (e.g. Jenkins)
Experience developing web applications with HTML, JavaScript, and
CSS
Knowledge of the methodologies and processes used in designing,
construction, testing, implementing, and optimizing Java applications
Good written & verbal communications skill and experience
discussing technical issues and generating written report
Desired Skills
Experience in creating and extending REST Services
Experience in Tomcat Server Configuration/tuning and JVM
performance tuning
Database administration and queries (MySQL, PostgreSQL)
Experience with Maven
Experience with Groovy and other scripting languages
Experience with using Git/Github in a development environment
Experience in Atlassian application use and administration
Experience in developing Atlassian JIRA/Confluence add-ons using
the Atlassian Plugin SDK
Unix or Linux system administration experience
Good at multitasking
Experience working with dynamic HTML components: AJAX,
JavaScript, CSS3, XML, HTML5, MySQL, PostgreSQL,
Entrepreneurship think like a start-up
Able to work with high-value customer administrators and
developers
Ability to converse with Senior Management effectively &
translate technical terms into Business Impact