Job Description :
Role name: Analyst
Location: Seattle,Bellevue, WA
Duration: 9 (Months)
Competencies: JBOSS Application Server, JBoss ESB
Experience : 4-6 (Years)
Essential Skills:
Working knowledge on JBoss Fuse middleware – Installation, configuration, and administration
Production support experience for critical systems (24*7 support model)
Experience with RedHat Linux is a plus (require admin skills, unix commands, etc
Unix skills with Kornshell, vi Editor, PERL, Java jar files, and various OS commands
Experience in Security (MQ, UNIX, Windows using certificates and other methods)
Unix / Linux Basics and Commands, Infra & Data Security : IT IS_AMS_Middleware_JBoss Administration
Desirable Skills:
Red Hat JBoss Fuse installation and environment configuration
Red Hat JBoss Fuse server administration
Service configuration and deployment in JBoss Fuse
Serve as a Level 3 technical escalation resource for Ops support staff
Use software support tools to identify, diagnose, and resolve issues
Research and resolve technically complex and/or escalated tickets in line with service level commitments and processing deadlines
Perform client impact analysis and document root cause analysis findings in follow up to critical production incidents
Track handling of support incidents through ticketing system, to include detailed resolution notes to support a knowledgebase repository
Support Incident Management practices, following established ticketing, escalation, and notification procedures
Support code deployments & configuration changes to production and non-production systems, following established Change Management practices
Assist with Ops Support coverage by participating in on-call rotation