Job Description :
Experience in Managing the Local Technical Team, including Full Time Employees and Contractors
Expertise in VMware, Virtualization, Server Migration, AD , Exchange and Azure Cloud
Coaching and Mentoring Junior Members of the Wider Local and Global Team
Driving the Security agenda by Improving Patching Tools and Procedures, Implementing Fixes, Planning and Executing Upgrades, Identify and Mitigate new Vulnerabilities
Resolving Incidents Impacting Hosts or Environment
Lead Problem Resolution Process to Root Cause; take Initiative in Identifying and Fixing Broken Processes in the Infrastructure Environment.
Investigating & Troubleshooting Root Causes via Problem Management
Creating, Reviewing, Maintaining and Updating Documentation
Providing input into Business Continuity Planning and Practices
Participating in an On-Call Rotation Support
Responding to L1 and L2 Escalations
Should understand ITIL Processes