Job Description :
Industry: Information Technology
Job Category: Information Technology - Business Intelligence

Location: Marland, Columbia
GC/ Citizen
Fulltime Job
Provide system installation support including; packaging breakout and installation of equipment; create installation drawings/instructions, cable management (to include fiber, coaxial, and twisted pair); initial OS and application software installation; generate as-built documents; initial system configuration and equipment checkout for proper operation including system implementation and troubleshooting support as it relates to the Keysight GSM, UMTS, and LTE network monitoring system elements.
Provide ongoing support of installed base of systems; remote and on-site troubleshooting, software and hardware updates; including 24/7 remote telephone support as needed
Provide solution design recommendations. Ensure software packages and as-built documents are current.
Duties also include: network planning, lab testing, lab support and troubleshooting and system administration support as related to Keysight systems deployed in the field or in customer lab facilities.
Planning and coordinating large and small scale network projects within a multi-vendor infrastructure environment in voice and data telecommunication networks.
Provide multi-level on-site customer training as it pertains to survey, planning, and installing system functionality and system operation.
Provide labor reporting, inventory management, indirectly manage other system engineers assigned to the program
As availability permits, support sales personnel in pre-sales activities for new business opportunities.
Job Qualifications
Must have active security clearance
8+ years relevant experience required
Experience with hands-on rack and stack, installation, commissioning, and maintenance of telco grade servers and systems
Experience creating install guides and as-built documentation
Linux system and network administration experience
Experience with firewall and vpn configuration
Experience with scripting languages and programming a plus; python, perl, shell, vi
Strong knowledge of networking protocols such as TCP/IP, NAT, routing, and switching
Working knowledge of GSM, UMTS, and LTE mobile network architectures and protocols
Networking and security certifications a plus
Strong customer service and interpersonal skills; excellent written and verbal communication skills
Program management experience a plus
Bachelor''s degree or equivalent education and experience
Position will be located in Columbia, Maryland.
Job Function
Support / Service
Security Clearance Required: No
Visa Candidate Considered: No

Full-time Benefits - Full
Relocation Assistance Available - No
Commission Compensation - No
Bonus Eligible - No
Overtime Eligible - No
Interview Travel Reimbursed - No
7+ to 10 years experience
Management Experience Required - No
Minimum Education - Bachelor''s Degree
Willingness to Travel - Occasionally
The successful candidate is expected to work well on their own and within the broader Keysight organization. Multi-tasking skills are essential as well as a solid grasp of key communication technologies including Linux, TCP/IP, GSM, UMTS, and LTE. The successful candidate will have strong interpersonal networking and communication skills and be extremely customer oriented maintaining excellent working relationships inside the customer community