Job Description :
Title: Information Security Analyst (Splunk)
Location: Chicago, IL
Duration: 6 months (Extendable)
Job Summary
This role provides operational and technical support for data modeling and analysis within the logging platform. The complexity of work is considered intermediate and is performed under moderate supervision. This role has no direct reports but does assist in training junior staff.
Qualifications
Bachelor''s Degree in Computer Science or other related field or equivalent work experience
3-5 years of related work experience Knowledge and Skills
Good written and verbal communication skills
Critical thinking and problem-solving skills
Attention to detail in a well-controlled environment
Good customer service and presentation skills
Knowledge of message logging
Knowledge of query languages
Knowledge of various operating systems
Familiarity with scripting and automation
Familiarity with various programming languages
Familiarity with various Business Intelligence (BI) tools
Familiarity with regular expressions Other Requirements and Physical Requirements
Flexibility to work extended hours to support platform on ad hoc and rotational bases
Flexibility to perform project and operations work, as needed
Flexibility to learn new technologies, as needed
Special Instructions/Important
Splunk Enterprise system and data administration, Linux OS, Regular expression, Configuration and system file administration necessary.
Successful candidate will perform data and user onboarding within Splunk Enterprise platform (onboarding of machine logs onto the Splunk platform), will strictly adhere to enterprise change management processes and procedures, and be able to resolve customer incident and service requests.
Individual will report to the Operations team.
Team works closely together and assists others when help is needed.
Must be onsite at the Chicago
Principal Duties and Responsibilities
Develop stakeholder data source requirements
Model data to meet or exceed stakeholder and data governance requirements
Create, manage, and support knowledge objects (alerts, reports, dashboards)
Provide level 2 technical support; assist with level 3 support, as appropriate
Assist with customer education, including appropriate use and sharing of knowledge objects
Develop, monitor, and report on platform and service metrics
Address search performance, service risks and issues
Provide input on and implement operational enhancements
Help manage and contribute to operational support documentation
Ensure all standards including change and risk management policies are followed
Ensure service level agreements are met or exceeded
Represent team as a subject matter expert at meetings, as needed PT4037