Job Description :
Title: Information Security Analyst
Location: Coppell, Texas, 75019
Duration: 6 months (Contract to Hire)
Responsibilities:
1. Support and manage the Operation Services in ISS based on Service Management process (IM/CM/PM/ConfM/Fulfillment
2. Collaborate in the creation, design of new security services and technologies by providing input on operational needs.
3. Support the Technology updated based on best practices (Patch Management
4. Participate in the creation of a Technical Plan (new Security Technology, new deployment, etc to incorporate new technologies in the operation services.
5. Follow up the correct process to approved Production changes (PTO process) and Change Requestor (execution role) of Operation Technologies.
6. Proactively identify deficiency in the Security Services.
7. Follow recommendations and document ISS Operation results.
8. Responsible to maintain updated of documentation from Services Support.
9. Follow and engage the actual results from auditing compliance with all operation processes.
10. Attend a Critical Situation Management for support application
11. Maintain and operate the SLA in Infrastructure Services
12. Partners with different Domains to support Security Services (TRM, Network, Risk and Compliance, etc
13. Support the vendor management.
Key Accountabilities
1. Technical Service owner of Infrastructure Security Services (Technology)
2. Support Service Operation from Security Services (IM, PM, CM, ITAM) process and procedures.
3. Maintains policy and procedures manuals, RACI, and Risk.
4. Follow up templates and test scripts for technology requirements.
5. Maintains evidence repositories.
6. SLA Technical Levels (Different Classifications P1, P2, P3, P4 related technology
Education/Experience:
1. Bachelor’s degree in Social Sciences, Business Management, Computer Science, MIS, or related field, or related professional experience.
2. ITIL (Information Technology Infrastructure library) certification
3. 2+ years’ experience in Information Technology
4. Demonstrable basic experience in Security engineering, design, and implementation.
5. Demonstrable basic experience with Security Tools (or similar) or Network Technologies (firewall, proxy technologies, etc
6. Understand the basic concept of IT security components.
7. Basic knowledge of security policy and procedures
8. Experience with remote activities and skills to work by objectives.
9. Ability to proactively & effectively manage risk on high to very high risk project