Job Description :
Title: Info Security Analyst

Location:, IRVING, TX

Nature: Contract

Duration: 6 months

Job Description:

Department Description:
The Cyber Security & Networks (CS&N) organization is responsible for the management of critical security & network
infrastructure, services, and monitoring across the enterprise on a global level.

As part of CS&N, the Global Business Operations (GBO) function provides centrally-managed, shared business
management services and drives strategy for Citi s Cyber Security & Networks organization through delivery of its
Core Business Services and Security Service Management offerings.

GBO Service Management provides support for security and networks services through end-to-end business
relationship management of all Citi business sectors, engineering, 3rd party vendors, and senior business and
technology executive management. The organization serves to provide one point of contact to customers & stakeholders
and oversight of management processes & systems, while allowing the operational functions to focus on core
responsibilities. The domains include Infrastructure Defense; Security Event Monitoring & the Security Operations Center; Network & Security Build Services; Network Operations; Authentication & Host Security; Vulnerability
Assessments & Ethical Hacking; Mobile Application Gateway; & Global System Log Review.

Job Description:

Highly visible individual contributor role within the growing Cyber / Information Security and Network Infrastructure
space. responsible for the service management of client s Authentication & Host Security services on a global scale.
Applicant must be an excellent written and verbal communicator and articulate presenter with the ability to customize
delivery for all levels of management, with strong focus on building relationships with all stakeholders and fostering a
collaborative environment. Ability to operate and be successful in a uniquely large and dynamic environment with
constant change and need for multitasking is essential. Applicant must be able to manage and drive various complex
global services in parallel, including fostering support from key players and provide sound business analysis and
assessment of the operating environment to drive service consistency and maturity.

The applicant will be responsible for the following:

Relationship Management: Act as central point of contact for all of our client s business sectors, engineering, 3rd
party vendors, and senior executive business and technology management to coordinate and/or in support of (but not
limited to) strategic planning, client/business interactions and escalations, technology implementations and migrations,
issue resolutions, incident/problem management representation. Provide a white glove type service to critical
customers.

Incident Management: Provide response coordination during production incidents and represent organization on
various business forums related to the restoration, resolution, and root cause analysis of incidents.

Client and Technology On-boarding: Oversee the end to end life cycle of technology implementation (purchasing to
client follow ups) and client on-boarding onto new and existing security solutions with emphasis on time to market.

Project Support: Design and drive large, complex projects to meet client, IS, and regulatory requirements.

Process Management: Responsible for the engineering/re-engineering and oversight of operational and business
processes and documentation while developing measurement and improvement processes to continuously drive service
maturity.

Financial and Vendor Management: General oversight of the P&L budget and contracts.

Risk, Controls and Compliance: Serve as representative to internal audit, external auditors and regulatory examiners
on behalf of the area as well as responsible for oversight of the internal control environment.

Monitoring and Reporting: Creation and management of MIS reporting and Key Performance Indicators (KPI) on
operational performance, productivity and IS capabilities.

Provide management support to the Authentication & Host Security Senior Leader.

Job Skills/Qualifications:

5+ years Experience in a Business Analyst, Technology Operations, Business Operations, Audit/Risk Management
or Project Management role is required.

General knowledge/experience in one or more of the following Information Security (IS) technology frameworks is
preferred (in-depth knowledge is a plus): ITIL Service Management and/or COBIT Frameworks, Authentication/Security
Products or application, networks, network security products, and common architectures that deliver high performance
and resilient solutions (such as systematic trading environments

Computer Engineering/Science Degree or related degrees, is required and MBA is a plus.

CISA and/or CISSP certified, or related certifications highly preferred.

Foundational understanding of Information Security and/or Cyber Security operations

Proficiency with all MS Office Products (e.g, Excel, Word, Visio, Powerpoint, etc

Knowledge/Experience with reporting tools like Cognos is a Plus

Must be a motivated self-starter, strong presenter/communicator and pay attention to detail

Ability to multi-task and deliver under tight timelines
             

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