Job Description :
Job Description :
Be an authority in functional area of specialization, analyze existing systems and highlight areas of improvement
Request the needed BA’s for a project and get them oriented to work on the project.
Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.
Directs the completion of project BA objective, such as scope, requirement, analysis and solutions, business process modeling, UAT, and customer training, etc.
Analyze and decompose complex requirements, perform gap analysis and recommend solutions
Document requirements, create functional specifications and prepare wireframes/flowcharts
Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated.
Ensure product deliverables’ quality, such as functional specifications, logical and physical data design, solution design and detailed design, UAT test plans, and completed solution
Oversee the development of the product as per the specifications
Interact with users, customer, other portfolios, and vendors; maintaining communication for full life cycle of project.
Direct and delegate BA work effort, monitor individual BA performance and provide feedback to resource managers and/or program/project managers.
Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
Develop and manage user acceptance criteria.
Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor.
Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations
Transition product support to systems operations
Prepare technical user manuals, system configuration documents, assist in establishing end user training and other technical reports
Resolve issues in a timely manner. When appropriate, escalate problems and issues to program manager /project manager and/or stakeholders and sponsor