Job Description :
Title : IVR Tester
Duration : 12 Months Contract (Extension Possible)
Location : San Jose, CA

Description:

Required Qualifications:

5+ years of experience in testing technical process flows, workflows, and business processes.
Proven ability to write and automat test cases to test IVR flows.
Self-Starter.
Ability to work independently with minimal supervision.
Possess keen attention to detail.
Comfortable working in a fast paced, dynamic environment.
Team player, comfortable working with business executives and strong personalities.
Strong communicator and comfortable engaging with technical and business stakeholders.

Preferred Qualifications:

Experienced in call/contact center Interactive Voice Response(IVR) testing.
Understanding of call/contact center voice call flow design.
             

Similar Jobs you may be interested in ..