Job Description :
DTS is looking for IVR Test Lead in Dimondale, MI for a long term contract with our direct client.

Short Description:
The IVR Test Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts to ensure complete testing of all technical and business functions.

Candidate MUST possess:
IVR testing experience utilizing cloud based IVR technology, on premise switches and multiple web services

Required Skills
Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices.
Expertise in planning, designing and execution of complex testing solutions including Functional, Technical, Web Service and End to End testing.
Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects.
Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA’s.
Must have previous IVR and interface testing experience, including skills based routing testing and automated web service testing.
Bachelors Degree in IT, or Business – required.
Excel and Rational Experience
Excellent written and verbal communication skills

Highly Desired Skills
QA Certification