Job Description :
Job Title: IVR/ Genesys Developer
Location: Redmond, WA
Duration: 6 Months

Must Have Skills (Top 3 technical skills only) *
1. Experience in Genesys PureEngage Cloud solution (Designer, GRAT, GAX etc) or At least 3 years of experience on Genesys platform (onprem
2. Experience in Implementation of Intelligent Queuing and Routing solution. Experience in Queue based Routing program transformation will be preferred.
3. Experience in IVR development, call flow, UI, Rule engine and Reporting.
             

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