Job Description :
Job description:
· IVR application development and implementation project required
Understands and collaborates in an Agile environment
· Main responsibilities and experiences with:
· Application development and support using Cisco CVP/Voice VXML/ASR and TTS
· IVR development, support experience using Cisco Call Studio 10.5 and up
· IVR development, support experience using Java Voice XML
· Good hands-on experience in Java, JSP applications, routing, webservice integration and
· Core Java + REST/SOAP automation and development. The resources will be expected to
work on enhancements/projects/automation/defect fixes endeavor.
· Java 1.7, Eclipse, Tomcat, Spring MVC, J2EE, SOAP, REST API’s
· Experience with Nuance Speech Recognition grammar development· Experience with
Nuance Vocalizers
· Experience with Nuance Dialog Modules
· Communication with development, support and business units throughout the life cycle of
the project.
· Candidate is expected to perform Java/J2EE technology-specific application design,
development, and implementation of the same.
· The candidate is expected to create/update GRXML grammar files in their IVR application
development and support
· Candidate is expected to coordinate with IT support groups for infrastructure
· QA support and production roll out.
Preferred Qualifications:
Knowledge on and IVR Tuning/Grammar fixes
· Natural Language application development

Reach me on my mail id

samg(at)mysbscorp(dot)com / jobs(at)mysbscorp(dot)com