Job Description :
Description:
Recent IVR App Development Experience on Genesys
3 Years using Nuance Speech Server, Nuance Dialog Modules
Strong Hands on Skills like Java, JavaScript, and Webservices
3 Years Professional Knowledge and Experience in the Design, Configuration and Implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat
Well rounded with Experience in Multiple Contact Center Technologies Including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting

Skills:
IVR Development on Genesys, Nuance
Experience Integrating Genesys with Third Party Applications including but not limited to Salesforce and Remedy
Experience with Jenkins and WebSphere